Registered NDIS Provider

Customer Stories


Click on the names to read more about our customers.

Nikki & family 2022 heralds a new beginning for young family

After 11 months of homelessness and relying on the hospitality of family and friends, single mum Nikki said she received the best news ever – a home from Hume.

Peter* & family | Worth the Wait

One family’s choice to move on and into new housing opens the door to another family escaping homelessness This was the case for Peter’s* growing family who after nearly a year of waiting and living in temporary accommodation, finally has a place to call home. *name changed

Candace & Jed | Home Gives Hope

Since July 2020, Candace, husband Jed and their growing family were desperate for a place to call home. A year later their waiting ended when success arrived via Hume Community Housing and a family home became available.

Sharon | Singing Inspires

For Hume customer Sharon, singing is a daily routine. It is in her bones. Back in 2012, following a hugely successful public performance opportunity at Rockwiz in Newcastle, it also gave her inspiration when at a low ebb in life.

Scott | Social Housing Renos

For single father of six, Scott Ryan, having renovations done on his Rutherford home is like being given a “new life”.

Kathleen | Social Housing Facelift

At 91 years young, Kathleen Tuckerman is a bit of a legend as the first public housing resident in her street. Kathleen has lived in her Rutherford home for 65 years, raising a family here with her late husbandJa Laurie.

Janine | Social Housing Clean Slate

Janine Spice has lived in her 40-year-old house in Raymond Terrace for 16 years. Her social housing property is home to her, and once to her children, now grown up and living their own lives.

Jade | A Home for 2021

Getting a home in time for Christmas and 2021 was the best present for my family because it happened two weeks before the school summer holidays,” said single mother of three Jade, who was recently provided a home via Hume Community Housing working in partnership with Carries Place.

Samuel | Housing Independence Program

Samuel grew up in social rentals and has overcome many challenges. Today, the single father rents in the private market and is creating a secure, happy home life for his young family.

Kerry | Seniors Housing

Kerry has had her fair share of challenges, but has remained optimistic and determined to live her life to the fullest. She survived an abusive relationship at a young age and is today supporting her middle-aged daughter through cancer.

Alexandra | Housing Independence Program

After a financial crisis left them homeless, Alexandra and her family were able to turn their situation around with the help of Hume’s Housing Independence Program. 

Kerry & Steven | Specialist Disability Accommodation

For 40 years, Judith and Rudy cared for their daughter Kerry and son Steven, who both have cerebral palsy, without asking for assistance from respite or care organisations. With support, the twins were able to move togetherto a purpose-built home in Southwest Sydney.

Simon & Julian | Youth Housing Options Program

Before coming to Hume, Simon and Julian had been homeless for about five years due to the breakdown of their family. The brothers were referred to Hume by Mission Australia.