Hume welcomes your feedback and encourages you to let us know if you are either happy or unhappy with our service.
You can contact us by phone on (02) 9722 4300 or email us at: firstname.lastname@example.org
We encourage you to discuss any problems you may have with us first so that we can try and resolve the situation.
If you wish to make a formal complaint or disagree with a decision we have made, please complete and send us a Feedback Form.
We will acknowledge your complaint within two days of receiving it and provide a formal response within 15 working days.
For more information on complaints and appeals and your rights as a customer, please read our Complaint Policy.
To open, view and print PDF files, you will need the Adobe Acrobat Reader, which is available free from the