Registered NDIS Provider

Hunter Residents

2,000+ homes to be managed by Hume Community Housing

In early 2016, the NSW Government released its Future Directions for Social Housing in NSW Strategy and in October 2017 announced the transfer of around 14,000 social housing tenancies to community housing providers to deliver a better customer experience.

Under the Social Housing Management Transfers program, the Department of Family and Community Services (FACS) will transfer the management of over 2,000 homes in both the Maitland and Port Stephens Local Government Areas to Hume Community Housing.

At Hume, we are thrilled by this news and we are very much looking forward to taking our collaborative and inclusive brand of service into the Hunter Region and serving a new group of customers.

Hume is more than a housing provider

Hume Community Housing is an established leader in the Australian Community Housing sector and a safe pair of hands, delivering quality tenancy and property management services. This position has been gained through the implementation of best practice service and governance models throughout our rich and successful 30-year history.

Hume is much more than a housing provider. We have a vision to create vibrant, sustainable and cohesive communities through the delivery of outstanding homes and equitable services. We do this by working with our customers to build resilience in ways that are meaningful to them, aligned with how they want to live their lives, helping them reach their full potential.

Our services are geared around creating freedom of choice for our customers, driving continuous improvement and advocating for those in our communities who need support.

We currently serve a range of customers, including young people, seniors, families, people facing homelessness, people with disabilities and people with mental health challenges.

Over the next 18 months, Hume will be working closely with Family and Community Services (FACS) and Land and Housing Corporation (LaHC) to make the transition of tenancy management in both the Port Stephens and Maitland areas as seamless as possible and provide our inclusive and collaborative brand of customer service to all of our customers, current and future.

If you are a current FACS tenant with inquiries relating to the Social Housing Management Transfer please contact the Housing Contact Centre on 1800 422 322 or visit the FACS website for more information.


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