15 April 2020
How Hume is supporting you during the coronavirus health event
Hume is committed to supporting you throughout the coronavirus (COVID-19) health event and we appreciate that you may be feeling uncertain as events unfold. We aim to continue to provide the best services possible under these extraordinary circumstances.
It is important that you continue to make your regular rent payments to Hume. This is important because maintaining your tenancy and having a home is the first step to safeguarding your wellbeing during the pandemic.
Now is a good time to set up a regular rental payment through Centrepay if you receive a Centrelink payment. It means remembering to pay your rent is one less thing to worry about.
If you have concerns about making your rent payments, please contact our Customer Accounts Team immediately. By working together, we can find a solution that will work for you.
For more information on what we are doing to support you at this time, please read the letters that our CEO Nicola Lemon has written to you: