Registered NDIS Provider

Careers At Hume


Vacancies

What are you waiting for? Apply now and submit your resume with a cover letter clearly demonstrating how you are the best person for this exciting opportunity to careers@humehousing.com.au.

 

Fairfield and Parramatta Office Roles

  • Disability Housing Engagement Officer (part time)
    • In this role, you will be responsible for coordinating internal and external stakeholder relationships to deliver excellent customer experience for people living in supported disability housing. Apply here.

 

  • Manager, Housing and Community
    • In this role, you will be responsible for the leadership and management of a team with responsibilities that include tenancy management and sustainment, allocations and voids, responsive maintenance programs, community cohesion, and delivery of contractual obligations. Apply here.

 

  • Tech (Property Maintenance) Officer
    • In this role, you will be responsible for the void management process, bringing homes to a quality standard within KPI timeframes and minimising rental loss. Apply here.

 

  • Supported Housing Coordinator
    • In this role, you will be responsible for managing a defined property portfolio and working with support service partners to support customers with complex support needs to achieve sustainable tenancies, improve customers' lives and support customers to achieve stable accommodation and independent living through structured, person centered accommodation services. Apply here.

 

  • Manager, Contracts
    • In this role, you will be responsible for ensuring Hume’s maintenance contracts are managed appropriately to ensure legal and regulatory requirements are met, whilst also providing value-for-money services that meet customer expectations. Apply here.

 

  • Program Officer
    • In this role, you will be responsible for the efficient delivery of the Asset based Planned and Cyclical Maintenance with the purpose of providing quality homes to our customers. Apply here.

 

  • Community Cohesion Officer
    • In this role, you will be responsible for working with Hume customers to improve employment, training, and learning outcomes, digital inclusion, physical and mental well-being, creating community partnerships, and identifying grant opportunities. Apply here.

 

 

  • Property Coordinator (Covering Maternity Leave) 
    • In this role, you will be responsible for locating and acquiring leasehold properties, managing the ongoing condition of a set a portfolio of properties, and liaising with landlords, agents, contractors, and strata managers. Apply here.

 

Maitland and Raymond Terrace Office Roles

  • Senior Manager, Social Impact 
    • In this role, you will be responsible for developing, driving, and achieving an innovative social impact framework/strategy and organisations programs to affect meaningful and measurable outcomes that drive social change. Apply here.

 

  • Executive Manager, Customer Experience
    • In this role, you will be responsible for establishing Hume's Customer Experience business unit which includes: setting up and delivering a customer service hub that provides first line resolution to customers for housing options, maintenance and rent account issues, and complaints, overseeing the income recovery and rent review processes, and driving the Customer Innovation team responsible for collecting and analyisng customer satisfaction and feedback. Apply here.

 

  • Tech (Property Maintenance) Officer
    • In this role, you will be responsible for the void management process, bringing homes to a quality standard within KPI timeframes and minimising rental loss. Apply here.

 

  • Senior Neighbourhood Officer
    • In this role, you will be responsible for developing and implementing new practices that enhance customer satisfaction and community cohesion with the purpose of sustaining tenancies and achieving tenancy KPIs. Apply here.

 

  • Partnerships Coordinator
    • In this role, you will be responsible for developing a social service system coordination framework in partnership with key strategic stakeholders. Apply here.

 

  • Youth Programs Coordinator
    • In this role, you will be responsible for supporting the development and implementation of a Youth Strategy and developing, delivering, and connecting young people to capacity building activities. Apply here.

 

  • HR Generalist
    • In this role, you will be responsible for coaching managers in regards to day to day HR/people and culture process, ensuring the workplace culture is dynamic, and driving and supporting change across the organisation. Apply here.

 

If you are passionate about social inclusion and making a difference to those at need, please express your interest by sending in your resume and a cover letter to volunteer@humehousing.com.au.

 

Benefits

Do you want to work with like-minded people and have a positive impact on people’s lives?

At Hume, our values are lived every day and our customers, partners, team members, and volunteers are valued and respected.

A career in community housing is extremely rewarding, knowing you can contribute to positive social impact and work towards generational change.

As a Tier 1 Community Housing Provider, we are geared for growth and have exciting opportunities available for people who are passionate about social impact, customer service, are efficient and highly organised and thrive in a fast-paced, results driven work environment.

Our benefits include:

  • Above Award salaries
  • 35 hour working week
  • Long service leave after 5 years
  • An agile workplace
  • Flexible working arrangements
  • Access to great technology, utilising social media to communicate with other employees
  • NFP salary packaging and general living expenses
  • High focus on wellbeing (free flu shots, regular health checks, access to EAP, fresh fruit daily)
  • Career development opportunities
  • Training and development opportunities - the list goes on!

Hume Community Housing is committed to a workplace where our team members prosper and diversity and inclusion are a valued part of our vibrant and connected working community. We encourage and welcome applications from men and women regardless of race or cultural diversity, age, sexual orientation or identity, disability, political and religious standing.

 

Employer of Choice

We are honoured to be the recipient of the Outstanding Employer of Choice Award in the 2019 Macarthur Business Awards. 

We not only provide opportunities for our customers to prosper, we also nurture a culture that supports employees, our most valuable asset, to equally prosper and develop. The people who work at Hume are what sets us apart from other community housing providers. Together, we have a shared understanding around how we can be most effective. We focus on staying calm and connected, we exercise good judgement, we have impact and influence and we know how to work as a team. 

There is a direct link between the commitment of our employees to the outstanding customer satisfaction scores we achieve. Our latest Employee Opinion Survey found 99% of employees were proud to tell their friends and family they work at Hume. We are extremely proud of our team and acknowledge the amazing job they do in supporting and delivering to our customers.