Make a Payment
Hume Community Housing are here to support you to pay your rent and water bills on time and as easily as possible.
Your rent should be paid 14 days in advance and water bills should be paid within 28 days.
You can find out more about rent and water charges and arrears on our factsheet.
We offer three payment options to our customers. Simply choose which option works best for you:
- Centrepay – set and forget with Centrelink
- BPAY – pay online or setup regular payments with your banking provider
- Debit Card – easy payment over the phone
Centrepay is a free bill paying service and is an automatic “set and forget” option.
If you complete and return a Centrepay Deduction Authority form to us, you can use Centrepay to arrange regular deductions from your Centrelink payment.
Through BPAY, you can make payments to us online. You can also set up a regular payments to us through BPAY.
Our BPAY Biller Code is 230565. Look for the BPAY logo on your water bill for your reference number.
If you would like assistance to use BPAY to pay your rent bills, please contact our Customer Service Centre on 1800 004 300 and select ‘Option 3’ for further details.
If you would like to make a rent payment over the phone, please call our Customer Service Centre on 1800 004 300 and select ‘Option 3’.
HumePAY is COMING SOON!
Pay your rent and other bills securely online through Hume’s new payment portal HumePAY.
HumePAY will provide a simple and easy way to view your outstanding rent, water and bond balances, and to make payments – anytime, anywhere. It’s the easy way to pay!